Alfatech Elektronik Sanayi ve Ticaret Limited Şirketi (“Alfatech”, “we”, “us” or “our”) attaches great importance to the privacy, protection and security of personal data.
We process personal data in accordance with applicable data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”), and take appropriate technical and administrative measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
1. Processing of Personal Data
Alfatech may process personal data for purposes including:
• Providing our products and services,
• Managing customer relations and customer support,
• Processing orders, requests and communications,
• Improving our products, services and website experience,
• Conducting marketing and promotional activities where legally permitted,
• Fulfilling contractual and commercial obligations,
• Complying with applicable laws, regulations and legal obligations.
Personal data is processed only to the extent necessary for the relevant purpose and in accordance with applicable legal requirements.
2. Methods of Collecting Personal Data
Personal data may be collected through various channels, including:
• Our website and online forms,
• Email, telephone and other electronic communication channels,
• Customer service interactions,
• Orders, requests and business communications,
• Other lawful physical or digital channels.
The information collected is processed and retained only for legitimate business purposes and for periods required or permitted by applicable legislation.
3. Transfer of Personal Data
Personal data may be shared with authorized service providers, business partners, financial institutions, public authorities and other relevant third parties only where necessary for the purposes described above and where permitted or required by law.
All necessary measures are taken to ensure that personal data transfers are carried out securely and in accordance with applicable data protection legislation.
4. Your Rights Regarding Personal Data
Under applicable data protection legislation, including KVKK, you may have the right to:
• Learn whether your personal data is being processed,
• Request information regarding the processing of your personal data,
• Learn the purposes for which your personal data is processed,
• Learn the third parties to whom your personal data has been transferred,
• Request correction of incomplete or inaccurate personal data,
• Request deletion or destruction of personal data where applicable,
• Request notification of correction, deletion or destruction procedures to relevant third parties,
• Object to decisions made solely through automated processing where such decisions produce legal or similar significant effects,
• Request compensation where you suffer damage due to unlawful processing of personal data.
Requests regarding your personal data will be reviewed and responded to in accordance with the procedures and time limits established by applicable legislation.
5. Data Security
Alfatech takes reasonable technical and administrative measures to protect personal data from unauthorized access, disclosure, alteration, loss or misuse.
These measures may include access controls, secure systems, encryption technologies, system monitoring, software updates and other appropriate security practices.
6. Contact
For questions, requests or applications regarding the processing and protection of your personal data, you may contact us using the information below:
Alfatech Elektronik Sanayi ve Ticaret Limited Şirketi
Şerifali Mah. Hendem Cad.
No:38/13 Kat 6, Kesir Plaza
34775 Ümraniye, İstanbul, Türkiye
Phone: +90 850 260 14 00
Email: info@alfatecs.com
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